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Privacy Policy

We value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.

Last updated: December 15, 2024

1. Introduction

Welcome to MusicStats. We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

By using MusicStats, you agree to the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our service.

2. Information We Collect

We collect information you provide directly to us, information we obtain from third-party services like Spotify, and information collected automatically when you use our service.

Personal Information: Name, email address, profile picture, and any other information you choose to provide.

Music Data: From Spotify - your playlists, listening history, saved tracks, followed artists, and audio features of your music.

Usage Data: How you interact with our service, features used, time spent, and performance data.

Device Information: Browser type, operating system, IP address, and device identifiers.

Social Data: If you choose to connect with friends, we collect information about your social interactions within the app.

3. How We Use Your Information

We use your information to provide, maintain, and improve MusicStats services.

Personalization: Create personalized analytics, recommendations, and insights about your music taste.

Social Features: Enable you to connect with friends, share music, and see social activities (with your permission).

Service Improvement: Analyze usage patterns to enhance features and fix issues.

Communication: Send important updates, security alerts, and respond to your inquiries.

Legal Compliance: Comply with applicable laws and protect our rights and users' safety.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

With Your Consent: When you explicitly choose to share information with friends or on social features.

Service Providers: With trusted third-party providers who help us operate our service (hosting, analytics, customer support).

Legal Requirements: When required by law, court order, or to protect rights and safety.

Business Transfers: In connection with mergers, acquisitions, or asset sales (with notice to users).

Aggregated Data: We may share anonymized, aggregated statistics that cannot identify individual users.

5. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations.

Active Accounts: We retain data while your account is active and for a reasonable period after deactivation.

Music Data: Listening history and analytics data are retained to provide historical insights and improve recommendations.

Legal Holds: Some data may be retained longer if required for legal proceedings or regulatory compliance.

Account Deletion: When you delete your account, we remove personal information within 30 days, though some data may be retained in backups for up to 90 days.

6. Your Privacy Rights

You have several rights regarding your personal information:

Access: Request a copy of the personal information we hold about you.

Correction: Request correction of inaccurate or incomplete information.

Deletion: Request deletion of your personal information (subject to legal requirements).

Portability: Request your data in a structured, machine-readable format.

Opt-out: Withdraw consent for certain data processing activities.

Marketing Communications: Unsubscribe from promotional emails at any time.

To exercise these rights, contact us at privacy@musicstats.co.uk or through your account settings.

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience and analyze usage.

Essential Cookies: Required for basic functionality, authentication, and security.

Analytics Cookies: Help us understand how you use our service to improve performance.

Preference Cookies: Remember your settings and preferences.

Third-party Cookies: Some features may use cookies from partners like Spotify for authentication.

You can manage cookie preferences in your browser settings. Disabling cookies may affect some functionality.

For detailed information, see our Cookie Policy.

8. Data Security

We implement appropriate security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

Encryption: Data is encrypted in transit and at rest using industry-standard protocols.

Access Controls: Strict access controls limit who can access your data within our organization.

Regular Audits: We regularly review and update our security practices.

Incident Response: We have procedures in place to detect, respond to, and notify users of security incidents.

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

9. Third-Party Services

MusicStats integrates with third-party services, primarily Spotify, to provide our features.

Spotify Integration: We access your Spotify data according to the permissions you grant. This is governed by both our Privacy Policy and Spotify's Privacy Policy.

Other Services: We may use other third-party services for analytics, hosting, and support. These providers have their own privacy policies.

External Links: Our service may contain links to other websites. We are not responsible for the privacy practices of external sites.

We encourage you to review the privacy policies of any third-party services you interact with.

10. Children's Privacy

MusicStats is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

If we discover that a child under 13 has provided us with personal information, we will delete such information from our systems.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own.

We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy decisions.

By using our service, you consent to the transfer of your information to our facilities and service providers worldwide.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws.

We will notify you of material changes by email or through a prominent notice in our service.

Your continued use of MusicStats after changes become effective constitutes acceptance of the updated policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us About Privacy

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Data Protection Officer
dpo@musicstats.co.uk

This Privacy Policy is effective as of December 15, 2024 and applies to all users of MusicStats. By continuing to use our service, you acknowledge that you have read and understood this policy.